Lean thinking in emergency departments: concepts and tools for quality improvement

Frances Bruno

Care delays in patients with signs and symptoms of acute myocardial infarction

Susan Sanders

Recognition and nursing management of sepsis in early infancy

Mary Fenton-Jones, Anna Cannon, Siba Prosad Paul

Writing for publication: Why creating a framework is worth the effort

‘Be prepared to support an unpopular view’

Layla Haidrani

Taking steps to reduce frequent attendance

Joanna Bacon

The Ear Book: A Complete Guide to Ear Disorders and Health

Rubina Lander

Anatomy and Physiology in Healthcare

Valerie McGurk

From twitter

BW Story App

Why nurses should be vaccinated against flu

Linsey Sheerin

Look after yourself as well as your patients

Owen Hammett

Our priority is to engage with RCN members

Nichola Ashby, Suman Shrestha

Complaints about the NHS

Petra Kendall-Raynor

Research round-up

Perception of quality care higher in paediatric emergency departments

High levels of burnout among emergency department staff, Chinese study finds

Pain management in children

Lynne Pearce

Emergency departments warned this winter may be most pressurised in years

Nick Evans

Noticeboard

Around the world

News in brief

Paramedic Pathfinder pilot scheme produces a 34% increase in successful referrals

Tool launched for trusts to manage patient flow

New approach to emergency care

More ambulance staff under stress

Services face constant crisis, warns NHS Confederation

Daniel Allen

Why we need to share local urgent treatment centre protocols

Tricia Scott