When the Unacceptable Becomes the Norm
Intended for healthcare professionals
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When the Unacceptable Becomes the Norm

Lynne Phair Independent nurse consultant, Adult safeguarding and older people

This is an account of the care the author’s mother received in a care home, and how he and his family fought over many years to ensure standards were upheld.

Nursing Standard. 32, 22, 34-34. doi: 10.7748/ns.32.22.34.s28

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