‘Connecting with people is what I enjoy most’
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‘Connecting with people is what I enjoy most’

EMIS Health head of customer operations Ian Bailey explains why patients can benefit from technological developments in healthcare

What is your job?

EMIS Health provides the health sector with products and services, such as clinical management systems and analytics tools, and I am head of customer operations. I am also clinical lead for the market sector, which means I am responsible for ensuring the clinical needs of our customers are met in the products we develop while maintaining clinical safety and effectiveness.

Nursing Management. 24, 6, 15-15. doi: 10.7748/nm.24.6.15.s22

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