A nurse-led review of patient experience for development of quality services
CPD    

A nurse-led review of patient experience for development of quality services

Charlotte Weston Clinical nurse specialist, Royal Marsden NHS Foundation Trust, London, England

This article gives an example of a nurse-led service review and explains the process of evaluating a service that includes nurse-led clinics, patient information and patient experience. The aim of the evaluation was to engage with patients to gather information about and understand their experience, to inform the development of quality services and patient pathways.

Cancer Nursing Practice. doi: 10.7748/cnp.2019.e1614

Peer review

This article has been subject to external double-blind peer review and has been checked for plagiarism using automated software

Correspondence

charlotte.weston@kcl.ac.uk

Conflict of interest

None declared

Weston C (2019) A nurse-led review of patient experience for development of quality services. Cancer Nursing Practice. doi: 10.7748/cnp.2019.e1614

Published online: 05 August 2019