A nurse-led review of patient experience for development of quality services
Charlotte Weston Clinical nurse specialist, Royal Marsden NHS Foundation Trust, London, England
This article gives an example of a nurse-led service review and explains the process of evaluating a service that includes nurse-led clinics, patient information and patient experience. The aim of the evaluation was to engage with patients to gather information about and understand their experience, to inform the development of quality services and patient pathways.
Cancer Nursing Practice. doi: 10.7748/cnp.2019.e1614Peer review
This article has been subject to external double-blind peer review and has been checked for plagiarism using automated softwareCorrespondence
Weston C (2019) A nurse-led review of patient experience for development of quality services. Cancer Nursing Practice. doi: 10.7748/cnp.2019.e1614
Published online: 05 August 2019