A service second to none

Ruth Lloyd

Initiative to change ward culture results in better patient care

Tejal Desai, Gordon Caldwell, Roselle Herring

Tool to assess the cost and quality benefits of nursing innovation

Iain Ryrie, Beth Anderson

Nurses’ role in liaising between patients and service providers

Mark Platt, Sophie Staniszewska

Treating older people with dignity and respect

Sarah Stone

Forum to help staff deal with day-to-day stress

Carol Davis

Out for consultation

Long-term conditions

Ruth Williamsel

Patient referrals

Ruth Williams

Career options

End of life care

Ruth Williams

Clinical pathways

Ruth Williams

Diary

Making sense of research

Irene Mabbott

The lost art of listening: how learning to listen can improve relationships

Stephen Weeks

Reflective practice in nursing

Mike Jackson

Leading under pressure

Jane Brown

Health service link up

Ursula Gallagher

Safe staffing raises issues

Mike Cook

Book help wanted

Jon Harvey

T is for theory

Dickon Weir-Hughes

Doing the right thing

Agyness Daylan

Networking know-how

Susan Hamer

Diversity in action

Joan Myers

Southern Cross launches new care strategy

Carol Davis

Delivery of national e-records system is too slow, says audit office

Watchdog publishes reports into care of older people in hospital

Online initiative widens education options for health professionals

News in brief

Slipper exchange scheme aims to cut inpatient falls

King’s Fund urges NHS to adopt shared leadership style that involves care staff

Nick Lipley

All patients deserve our respect

Donna Kinnair