Safety is my priority

Delilah Hesling

Using a training needs analysis framework in career development

Hazel Pennington

Collaborative project to co-ordinate care for patients with dementia

Dorothy Kennerley, Robert Bolas, Jennifer Bourne, Kathy Branson, Penny Cavenagh, Pam Chappell, Gwen Collins, Nick Coveney, Nicole Day, Mary Hardman, Sue Hayter, Pam Fenner, Jennifer Jones, Siobhan Jordan, Brendon Noble, Sarah Osbourne, Carol Smith, Lynn Wigens

Staff and patient involvement in benchmarking to improve care

Sue Haines, Tracey Warren

Balancing quality with productivity

Karen Castille, Jane Robinson

Out for consultation

Web scan

Ruth Williams

Diary

Coaching women to lead

Ali Handscomb

My Ward: The Story of St Thomas’, Guy’s and the Evelina Children’s Hospitals and their Ward Names

Laurence Dopson

Cultural awareness in nursing and health care

Linda Drake

Access to information makes for better care

Susan Hamer

Age-old question

Marc Cornock

Weighing up the pros and cons of internal staff banks

Jennifer Sprinks

Regulator announces record annual rise in number of complaints

News In brief

Trusts fail to abide by rules on mixed-sex accommodation

Figures show more workers but fewer managers in NHS

Health organisations agree that ministers’ ‘listening exercise’ offers chance for change

Nick Lipley

Editorial May 2011: Improving with experience

Donna Kinnair