Violence in primary care
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Violence in primary care

Joe Judge Clinical psychologist, Douglas Inch Centre, Glasgow
Judi Bolton Consultant clinical psychologist, Douglas Inch Centre, Glasgow

Joe Judge and Judi Bolton explain how their service provides primary health care to violent individuals

The Glasgow Challenging Behaviour Rehabilitation Service (CBRS) was developed to provide primary health care to individuals who have been removed from mainstream general practice due to violence or aggression perpetrated against primary healthcare staff. This article describes the service and includes statistical information about the prevalence of violence and aggression in primary care. It outlines some of the political responses to increasing rates of violence and the difficulties that front line staff, encounter. It describes the way in which the CBRS has responded to the challenge, including the authors’ roles as clinical psychologists embedded in the service. It also offers practice points on how to prevent and manage violence and aggression.

Primary Health Care. 23, 10, 18-22. doi: 10.7748/phc2013.


Peer review

This article has been subject to double blind peer review

Conflict of interest

None declared.

Received: 05 July 2013

Accepted: 12 August 2013