Use of video group consultations by general practice staff during the COVID-19 pandemic
Intended for healthcare professionals
Evidence and practice    

Use of video group consultations by general practice staff during the COVID-19 pandemic

Eleanor Scott PhD student, school of nursing and midwifery, Keele University, Staffordshire, England
Laura Swaithes Knowledge mobilisation research fellow, Keele University, Staffordshire, England
Gwenllian Wynne-Jones Professor, Keele University, Staffordshire, England
Andrew Finney Senior lecturer and postdoctoral researcher, Keele University, Staffordshire, England

Why you should read this article:
  • To explore the use and uptake of video group consultations (VGCs) by UK general practice staff during the COVID-19 pandemic

  • To enhance your awareness of the potential use of VGCs in your clinical setting

  • To recognise that the use of VGCs is dependent on funding, organisational support, general practice priorities and understanding of the model

Background: Video group consultations (VGCs) are one approach to delivering care using a virtual platform for a group of patients with the same or similar health conditions. However, little is known about the use and uptake of VGCs in the UK.

Aim: To describe the use and uptake of VGCs by UK general practice staff during the coronavirus disease 2019 pandemic.

Method: A cross-sectional design using an online questionnaire. Data analysis adopted the principles of content analysis and demographic data were analysed descriptively.

Findings: A total of 36 participants completed the questionnaire across nine UK regions and representing 36 general practices. A lack of standardisation regarding the use and uptake of VGCs across UK general practices was identified, hindering implementation, scale-up and delivery.

Conclusion: While the VGC model looks promising, further research is needed to demonstrate its use and uptake, developing a more robust evidence base for implementation.

Primary Health Care. doi: 10.7748/phc.2023.e1801

Peer review

This article has been subject to external double-blind peer review and checked for plagiarism using automated software

@elliescott_RN

Correspondence

e.r.scott@keele.ac.uk

Conflict of interest

None declared

Scott E, Swaithes L, Wynne-Jones G et al (2023) Use of video group consultations by general practice staff during the COVID-19 pandemic. Primary Health Care. doi: 10.7748/phc.2023.e1801

Published online: 21 June 2023

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