Education: improving quality through service enhancement
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Education: improving quality through service enhancement

Paula Roberts Senior lecturer, School of Nursing and Midwifery, Keele University
Helena Priest Senior lecturer and research tutor, Shropshire and Staffordshire clinical psychology doctorate training programme

The quality of service provision in educational contexts is becoming increasingly important. There is a need to demonstrate value for money and convey a positive image to retain and attract students and other stakeholders. This article examines the concept of service and its relevance to nurse education in the UK.

Nursing Standard. 21, 18,42-46. doi: 10.7748/ns2007.01.21.18.42.c6399

Correspondence

p.m.roberts@keele.ac.uk

Peer review

This article has been subject to double blind peer review