The role and experiences of advanced nurse practitioners working in out of hours urgent care services in a primary care setting
evidence and practice    

The role and experiences of advanced nurse practitioners working in out of hours urgent care services in a primary care setting

Jacci Yuill Deputy head of nursing, Brisdoc Healthcare Services, Hawkfield Business Park, Bristol, England

GPs’ workload has increased significantly in recent years affecting their ability to provide high-quality services, and consequently there is increasing focus on nurses to provide a solution. There is little evidence of how advanced nurse practitioners (ANPs) experience their role in out of hours (OOH) services, and it is important to understand their perceptions of this and the challenges they may face in supporting service development and improvement. This article evaluates the role and experiences of ANPs working in an OOH urgent primary care service and identifies important factors that affect their roles. Positive factors enable job satisfaction, but challenges associated with knowledge base, perceptions, role definitions and isolation must be considered for quality and governance purposes. The article describes how supportive systems must be in place to enable mentorship, supervision programmes and development of this group of advanced practitioners.

Nursing Management. doi: 10.7748/nm.2018.e1745

Citation

Citation Yuill J (2018) The role and experiences of advanced nurse practitioners working in out of hours urgent care services in a primary care setting. Nursing Management. doi: 10.7748/nm.2018.e1745

Peer review

This article has been subject to external double-blind review and has been checked for plagiarism using automated software

Correspondence

jacciyuill@supanet.com  jacci.yuill@nhs.net

Conflict of interest

None declared

Published online: 15 May 2018

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