Coaching members of the healthcare team to improve care provision
Intended for healthcare professionals
CPD    

Coaching members of the healthcare team to improve care provision

Caroline Scates Deputy director for Admiral Nurse development, Dementia UK, London, England

Why you should read this article:
  • To enhance your understanding of coaching and its benefits for individuals, teams and organisations

  • To identify essential skills, tools and behaviours that can support you in your role as a coach

  • To think about how you can evaluate the effectiveness of coaching sessions

Since the challenges of the coronavirus disease 2019 (COVID 19) pandemic, during which many nurses had to work in extreme circumstances and with limited resources, healthcare leaders have explored how they could better support nurses in the future. Admiral Nurses – who are supported by the charity Dementia UK to provide expert care and advice for people with dementia – have been offered coaching alongside their regular clinical supervision. In the workplace, coaching can be defined as a process that supports another person’s understanding, learning, behaviour and progress. Through coaching, nurses can develop their skills and address any negative attitudes and behaviours that may be affecting their work. This article focuses on how coaching techniques and skills might assist nurse leaders to support team members to improve care provision.

Nursing Management. doi: 10.7748/nm.2024.e2127

Peer review

This article has been subject to external double-blind peer review and checked for plagiarism using automated software

@CarolineScates

Correspondence

Caroline.Scates@dementiauk.org

Conflict of interest

None declared

Scates C (2024) Coaching members of the healthcare team to improve care provision. Nursing Management. doi: 10.7748/nm.2024.e2127

Published online: 30 October 2024

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