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Users’ experience contacting a voluntary sector nurse delivered telephone service

01 September 2004

Cancer Nursing Practice

Clinical

CancerBACUP provides information and support for people affected by cancer, and their family and friends. Services are provided through drop-in centres, telephone,...

The role of a telephone helpline in provision of patient information

19 April 2006

Nursing Standard

Art & Science

Aim To explore why individuals contacted a telephone helpline specialising in neurological conditions and their level of satisfaction with the service. Method...

The trauma of war

07 December 2010

Nursing Standard

Feature

Ex-service personnel who develop post-traumatic stress disorder are to be offered better access to care. But there are doubts about how adequate services will be.