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Using the Care Excellence Framework to benchmark and improve patient care

04 July 2018

Nursing Management

Communication

Quality is complex and difficult to define, and institutions and organisations often have their own definitions, measurements and assurance processes. The Care...

Open AccessStrengthening quality assurance by implementing an evidence-based revision of a ward accreditation programme

15 September 2020

Nursing Management

quality and safety

Ward accreditation is fundamental in contemporary healthcare delivery. One NHS trust in southwest England that had been placed in special measures introduced a ward...

Whorlton Hall, Winterbourne View and Ely Hospital: learning from failures of care

17 September 2020

Learning Disability Practice

Service users

In May 2019 a scandal about the care of people with learning disabilities emerged when the BBC broadcast secret footage of abuse perpetrated at Whorlton Hall, a...