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Findings from the National Mesothelioma Experience Survey

07 April 2014

Cancer Nursing Practice

Art & Science

This article reports on the results of the National Mesothelioma Experience Survey, which provided people with mesothelioma, and their families and carers, with an...

At the touch of a button: collecting client feedback

26 March 2014

Learning Disability Practice

Feature

Aim To assess a simple and immediate feedback tool. Method Service users’ feedback was recorded using a simple push-button device. Results The cumulative results...

The policy and practice of measuring patient experience

27 June 2011

Nursing Management

Feature

The NHS outcomes framework makes clear that the provision of a ‘good experience’ of care for patients, alongside clinical effectiveness and safety, is a central goal...

Benefits of attending nurse-led pre-chemotherapy group sessions

01 February 2013

Cancer Nursing Practice

Art & Science

Before the start of chemotherapy, cancer patients and their families can benefit from being given positive information in a way that prepares them for treatment and...

The experience of care for people affected by mesothelioma

11 March 2015

Cancer Nursing Practice

Art & Science

This article reports on an analysis of patient and carer free-text comments received in response to the first National Mesothelioma Experience Survey conducted in...

Assessing the impact of a breast cancer telephone helpline

09 June 2011

Cancer Nursing Practice

Feature

This article discusses the findings of a survey of Breast Cancer Care’s helpline users. There is a paucity of data about the effect on patients of using a helpline...

Recording patient stories as an aid to training and service improvement

28 December 2012

Nursing Management

Feature

This article looks at how recording patient experiences using digital technology has improved nursing training and problem solving as well as the patient experience.

Effective management of trust volunteers

30 April 2012

Nursing Management

Feature

A robust, well-managed volunteer programme can help NHS trusts have a better patient experience, engage with local communities, and improve and maintain their...

Improving sleep for patients in acute hospitals

11 March 2015

Nursing Standard

Art & Science

Sleep is important to health and recovery from illness, but is known to be difficult in hospital. This article describes a quality improvement project conducted on...

Using qualitative research to improve tissue viability care

14 April 2010

Nursing Standard

Art & Science

This article discusses how key qualitative studies investigating patient experiences can act as an indicator of quality and guide healthcare professionals in service...