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Using verbal and non-verbal communication to support people with learning disabilities

27 October 2022

Learning Disability Practice


People with learning disabilities may experience communication difficulties and it is essential for nurses to develop the necessary skills to support them, from...

Role of the nurse in managing complaints in their clinical area

06 April 2016

Nursing Standard


Complaints and their management are an important indicator of the quality of care. Therefore, effective management of complaints is central to improve services and...

Effective communication skills in nursing practice

03 December 2014

Nursing Standard


This article highlights the importance of effective communication skills for nurses. It focuses on core communication skills, their definitions and the positive...

Children’s and adolescents’ experiences of living with cancer

23 November 2020

Nursing Children and Young People


Background All healthcare professionals working with children should have a child-centred perspective, and should be responsive to children and adolescents who want...

Optimising professional communication with patients

06 January 2020

Nursing Standard


Communication between a nurse and a patient may seem intuitive. However, communicating effectively with patients while applying the principles of person-centred care...

Reframing nurses’ time to enhance interpersonal interactions in dementia care

10 August 2022

Nursing Older People


Spending time with a person with dementia to develop a rapport is vitally important for nurses who are attempting to deliver high-quality care. However, finding...

Breaking bad news

22 August 2022

Nursing Standard


Nurses are often faced with situations in their practice where they have to break bad news to patients and their families. Such conversations are complex and can be...

Managing challenging conversations by telephone with people living with cancer

27 April 2022

Cancer Nursing Practice

communication skills

Nurses working in cancer care can often find themselves engaged in challenging conversations with patients and their family members or carers. These conversations...

Listening to people with severe or profound intellectual disabilities: a literature review

24 November 2022

Learning Disability Practice


This article presents a literature review that explored communication partners’ experiences of listening or attending to people with severe or profound intellectual...

Person-centred care for people with learning disabilities: the application of Kitwood’s theory

26 May 2020

Learning Disability Practice


Tom Kitwood’s conceptual approach has been widely used to provide person-centred care for people living with dementia, but has not previously been explored in...