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Using a performance management framework to improve quality

26 September 2009

Nursing Management


In light of Lord Darzi’s NHS Next Stage Review final report, which emphasises the need for clinical services to be effective and good quality, this article describes...

Accountability in the NHS

28 December 2012

Nursing Management


In the first three articles in this series, we looked at the various components of good governance and how nurse leaders can create cultures and systems to promote...

Systems and processes that ensure high quality care

27 October 2012

Nursing Management


This is the second in a series of articles examining the components of good corporate governance. It considers how the structures and processes for quality...

Lessons from times square

15 August 2006

Nursing Standard


A system of performance management based on the one used by the New York Police Department has been introduced into a Kent trust. Now the hospital’s matrons are...

Lean thinking in emergency departments: concepts and tools for quality improvement

12 October 2017

Emergency Nurse

Evidence & practice

The lean approach is a viable framework for reducing costs and enhancing the quality of patient care in emergency departments (EDs). Reports on lean-inspired quality...