The management of caseloads in district nursing services
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The management of caseloads in district nursing services

Heather Bain Course leader, master’s courses and CPD portfolio, Robert Gordon University, Aberdeen
Fiona Baguley Lecturer, School of Nursing and Midwifery, Robert Gordon University, Aberdeen

Working in the community requires an additional set of skills from working in the acute sector and caseload management is a vital component of the district nurse role. Effective management ensures that the health and social needs of individuals, families, carers and communities are met using available resources. The move to a primary care focused-NHS has led to an increased pressure on the community nursing service, and nurses need a good knowledge of strategies to effectively manage their caseload. This article explores the principles of teamwork and the management of caseloads in community nursing. It explores questions of workload analysis, referral, delegation, skill mix and leadership.

Primary Health Care. 22, 4, 31-38. doi: 10.7748/phc2012.


Peer review

This article has been subject to double blind peer review

Conflict of interest

None declared