Patient-centred care: improving healthcare outcomes
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Patient-centred care: improving healthcare outcomes

Heather Gluyas Associate professor, School of Health Professions, Murdoch University, Mandurah, Western Australia

Patient-centred care is a model of care that respects the patient’s experience, values, needs and preferences in the planning, co-ordination and delivery of care. A central component of this model is a therapeutic relationship between the patient and the team of healthcare professionals. The implementation of a patient-centred care model has been shown to contribute to improved outcomes for patients, better use of resources, decreased costs and increased satisfaction with care. This article provides an overview of the barriers to providing patient-centred care and identifies strategies that can be implemented to overcome them.

Nursing Standard. 30, 4, 50-59. doi: 10.7748/ns.30.4.50.e10186


Peer review

This article has been subject to double blind peer review

Received: 13 June 2015

Accepted: 30 June 2015