Assertiveness when you are concerned about patient safety or team functioning is essential in nursing, and maintaining civility while you make your case is an invaluable communication skill
Assertiveness is a key skill for nurses in their everyday communication and in the delivery of high quality care. We asked experts in the profession about the value of communicating assertively as a nurse and how to develop this quality.
Nursing Standard. 39, 6, 12-13. doi: 10.7748/ns.39.6.12.s6
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