How to be an assertive communicator
Intended for healthcare professionals
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How to be an assertive communicator

Kathy Oxtoby Health journalist

Assertiveness when you are concerned about patient safety or team functioning is essential in nursing, and maintaining civility while you make your case is an invaluable communication skill

Assertiveness is a key skill for nurses in their everyday communication and in the delivery of high quality care. We asked experts in the profession about the value of communicating assertively as a nurse and how to develop this quality.

Nursing Standard. 39, 6, 12-13. doi: 10.7748/ns.39.6.12.s6

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