Active listening in practice – how to improve your skills
Intended for healthcare professionals
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Active listening in practice – how to improve your skills

Norman Miller Health journalist

Good communication is essential for effective care. Follow our tips on using active listening to ensure patients feel heard and understood

When speaking to patients and colleagues, it is vital that nurses can communicate information clearly – but taking in other people’s responses is just as important.

Nursing Standard. 38, 10, 35-36. doi: 10.7748/ns.38.10.35.s15

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