Active listening in practice – how to improve your skills
Good communication is essential for effective care. Follow our tips on using active listening to ensure patients feel heard and understood
When speaking to patients and colleagues, it is vital that nurses can communicate information clearly – but taking in other people’s responses is just as important.
Nursing Standard.
38, 10, 35-36.
doi: 10.7748/ns.38.10.35.s15
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