Effective communication skills in nursing practice
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Effective communication skills in nursing practice

Elaine Bramhall Managing director, consultant and trainer, Effective Communication Matters, Manchester, England

This article highlights the importance of effective communication skills for nurses. It focuses on core communication skills, their definitions and the positive outcomes that result when applied to practice. Effective communication is central to the provision of compassionate, high-quality nursing care. The article aims to refresh and develop existing knowledge and understanding of effective communication skills. Nurses reading this article will be encouraged to develop a more conscious style of communicating with patients and carers, with the aim of improving health outcomes and patient satisfaction.

Nursing Standard. 29, 14, 53-59. doi: 10.7748/ns.29.14.53.e9355

Peer review

This article has been subject to double blind peer review

Received: 18 July 2014

Accepted: 01 September 2014