Incivility at work damages more than colleagues’ feelings
Nicki Credland Reader in critical care and head of department for paramedical, peri-operative and advanced practice, University of Hull, British Association of Critical Care Nurses
Passive or overt aggression from fellow staff members, patients or members of the public affects patient safety and nurse well-being
A scolding in front of other colleagues, a snigger, a sigh or the silent treatment. Are these acts of incivility just ‘part of the job’ or something more serious? Incivility can be overtly bullying or aggressive behaviour. It can also be covert, for example, the rolling of eyes, ignoring someone or speaking over them.
Nursing Standard.
37, 10, 42-42.
doi: 10.7748/ns.37.10.42.s18
Want to read more?
Already have access? Log in
or
3-month trial offer for £5.25/month
Subscribe today and save 50% on your first three months
RCNi Plus users have full access to the following benefits:
- Unlimited access to all 10 RCNi Journals
- RCNi Learning featuring over 175 modules to easily earn CPD time
- NMC-compliant RCNi Revalidation Portfolio to stay on track with your progress
- Personalised newsletters tailored to your interests
- A customisable dashboard with over 200 topics
Subscribe
Alternatively, you can purchase access to this article for the next seven days.
Buy now
Are you a student? Our student subscription has content especially for you.
Find out more
