Tips for compassionate communication skills
Talking to patients empathetically as well as ensuring they feel listened to are essential skills in nursing care
Compassionate conversations are characterised by a variety of different elements, including active listening, demonstrating empathy and being non-judgemental and supportive, says NHS England guidance.
Nursing Older People.
37, 1, 14-15.
doi: 10.7748/nop.37.1.14.s7
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