Digital health technology: factors affecting implementation in nursing homes
Intended for healthcare professionals
Evidence and practice    

Digital health technology: factors affecting implementation in nursing homes

Katherine Curtis Associate Dean External Engagement, Kingston University, Kingston-upon-Thames, England
Sheila Brooks Post-Doctoral Research Assistant, Bournemouth University, Poole, England

Why you should read this article:
  • To enhance your awareness of the potential benefits of digital health technology (DHT)

  • To understand the factors that can affect DHT implementation in nursing homes

  • To learn about the components of a three-step process model that could be used to implement DHT innovations in nursing homes

Background Digital health technology (DHT), which includes digital algorithms and digital records, is transforming the way healthcare services are delivered. In nursing homes, DHT can enhance communication and improve the identification of residents’ health risks, but its implementation has so far been inconsistent. Therefore, the LAUNCH (Leadership of digitAl health technology Uptake among Nurses in Care Homes) study was undertaken to identify factors that may affect DHT implementation in these settings.

Aim To identify the factors that enable nurses to implement DHT in nursing homes and to co-design a nurse-led stepped process supporting the effective implementation of DHT innovations in nursing homes.

Method An appreciative inquiry methodology was used. A total of 20 interviews with managers, residents and relatives, and nurses from five nursing homes in England were undertaken. The interview questions focused on their understanding of DHT, their experiences of it, and its potential benefits in nursing homes. Data from the interviews were thematically analysed and the emerging themes were used to inform two co-creation workshops, during which participating nurses discussed a practical, evidence-based process for DHT implementation in nursing homes.

Findings Three broad themes emerged from the interviews: improving communication; engaging with DHT and retaining humanised care; and introducing DHT and protecting data security. The co-creation workshop participants formulated the LAUNCH process model, a nurse-led, stepped approach supporting DHT implementation in nursing homes.

Conclusion The LAUNCH study identified factors enabling staff in nursing homes to introduce and sustain DHT innovations. Participating nurses co-created a three-step process for the effective implementation of DHT innovations in nursing homes, which have the potential to release staff time, improve quality of care, and have positive effects on staff recruitment and retention.

Nursing Older People. 32, 2, 14-21. doi: 10.7748/nop.2020.e1236

Peer review

This article has been subject to external double-blind peer review and has been checked for plagiarism using automated software

Correspondence

k.curtis@sgul.kingston.ac.uk

Conflict of interest

None declared

Curtis K, Brooks S (2020) Digital health technology: factors affecting implementation in nursing homes. Nursing Older People. doi: 10.7748/nop.2020.e1236

Acknowledgements The authors would like to thank the Burdett Trust for Nursing who funded the research. The authors gratefully acknowledge the time given so generously by residents, relatives and staff at the participating nursing homes and the members of the project steering group

Open access This is an open access article distributed under the terms of the Creative Commons Attribution-Non Commercial 4.0 International (CC BY-NC 4.0) licence (see creativecommons.org/licenses/by-nc/4.0/), which permits others to copy and redistribute in any medium or format, remix, transform and build on this work non-commercially, provided appropriate credit is given and any changes made indicated

Published online: 11 March 2020

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