‘Guiding Lights for effective workplace cultures’: enhancing the care environment for staff and patients in older people’s care settings
Intended for healthcare professionals
CPD    

‘Guiding Lights for effective workplace cultures’: enhancing the care environment for staff and patients in older people’s care settings

Jonathan Webster Professor of practice development and co-director, ImpACT Research Group, School of Health Sciences, Faculty of Medicine and Health Sciences, University of East Anglia, Norwich, England
Kate Sanders Practice development facilitator, Foundation of Nursing Studies, London, England
Shaun Cardiff Senior lecturer and researcher, Fontys University of Applied Sciences, Eindhoven, Netherlands
Kim Manley Professor of practice development and co-director, ImpACT Research Group, School of Health Sciences, Faculty of Medicine and Health Sciences, University of East Anglia, Norwich, England

Why you should read this article:
  • To understand the importance of an effective workplace culture in older people’s care settings

  • To learn about the ‘Guiding Lights for effective workplace cultures’ and how they can support staff and patients to feel safe and valued

  • To count towards revalidation as part of your 35 hours of CPD, or you may wish to write a reflective account (UK readers)

  • To contribute towards your professional development and local registration renewal requirements (non-UK readers)

While much attention has been given to organisational culture, there has been less focus on workplace culture. Yet workplace culture strongly influences the way care is delivered, received and experienced. An effective workplace culture is crucial for the well-being of individual staff members and teams as well as for patients’ experiences and outcomes of care.

This article describes the ‘Guiding Lights for effective workplace cultures’ which were developed by the authors and provide a framework to assist in understanding and promoting effective workplace cultures and creating environments where staff and patients feel safe and valued. There are four Guiding Lights: ‘collective leadership’, ‘living shared values’, ‘safe, critical, creative learning environments’ and ‘change for good that makes a difference’. Each one articulates what good workplace cultures are through descriptors and intermediate outcomes and together produce a set of ultimate outcomes. The Guiding Lights provide nurses working in older people’s care settings with an opportunity to learn from, and celebrate, what is going well in their workplaces and to consider areas that require further development.

Nursing Older People. 34, 3, 34-41. doi: 10.7748/nop.2022.e1377

Peer review

This article has been subject to external double-blind peer review and checked for plagiarism using automated software

Correspondence

j.webster@uea.ac.uk

Conflict of interest

None declared

Webster J, Sanders K, Cardiff S et al (2022) ‘Guiding Lights for effective workplace cultures’: enhancing the care environment for staff and patients in older people’s care settings. Nursing Older People. doi: 10.7748/nop.2022.e1377

Published online: 04 May 2022

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