• To understand the role of patient identification in medicines administration
• To familiarise yourself with the benefits of barcode technology
• To increase your knowledge of the role of change management
Confirming the patient’s identity is one of the most important elements in medicines administration, with research showing that medication errors are one of the most common sources of harm caused to patients. This article discusses the implementation of a barcode medicines administration system using two change management models. A complex project such as the implementation of barcode medicines administration technology, requires staff engagement at all levels. The adoption rates of the new workflow patterns in this project showed the benefits of using various change management models during different phases of a project. The project also demonstrated how nurse leaders must use a range of resources to effectively implement a new project.
Nursing Management. doi: 10.7748/nm.2020.e1945
Peer reviewThis article has been subject to external double-blind peer review and has been checked for plagiarism using automated software
Correspondence Conflict of interestNone declared
Bird J (2020) Using change management to implement barcode medicines administration technology. Nursing Management. doi: 10.7748/nm.2020.e1945
Published online: 11 August 2020
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