Despite the widely recognised importance of effective communication, negative forms of communication can arise between caregivers and patients, leading to barriers in developing healthy, respectful and fulfilling relationships. One such negative form of communication is a phenomenon known as elderspeak, which can be used by caregivers when talking to older people. Elderspeak includes slow speech, simple vocabulary, reduced grammatical complexity and repetition.

This article uses a concept analysis to provide caregivers with a ‘mental picture’ of elderspeak, as well as an awareness of how it can have a negative impact on older adults. Evidence has suggested that cognitively intact older adults find elderspeak patronising, frustrating and condescending; similarly, many researchers are investigating the link between elderspeak and resistive behaviours in dementia care settings. The article aims to assist caregivers to recognise elderspeak when it occurs and to understand the importance of minimising their use of this style of communication.