How to show service users you are listening
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How to show service users you are listening

Wendy Johnson Associate director of safeguarding, Great Western Hospital NHS Foundation Trust, Swindon

It is important to show people with learning disabilities and/or autism that they matter

Recently, and unexpectedly, I found myself on the wrong side of the blanket and, as a patient in an NHS hospital, taking a lot of the medicine that I have been more used to dishing out to others. It was a salutary, humbling, and educative experience, the learning from which I plan to use professionally. I hope what I learned from my experience may be useful for you as well.

Learning Disability Practice. 24, 5, 17-17. doi: 10.7748/ldp.24.5.17.s6

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