Improving communication between emergency department staff
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Improving communication between emergency department staff

Kate Moore Business support manager, Brighton and Sussex University Hospitals NHS Trust

Kate Moore describes the development of an interactive website on which staff can check the roster and communicate with each other

During redevelopment of the emergency department at the Royal Sussex County Hospital, Brighton, it was deemed vital that its internal communication system should be as effective as possible. An audit of staff perceptions of the existing communication system and a relevant literature review were undertaken, therefore, to inform a proposal for the development of a new online system. This article describes the development and implementation of the system.

Emergency Nurse. 22, 2, 29-36. doi: 10.7748/en2014.


Peer review

This article has been subject to double blind peer review

Conflict of interest

None declared

Received: 29 October 2013

Accepted: 07 April 2014