Improving communication between emergency department staff
Kate Moore Business support manager, Brighton and Sussex University Hospitals NHS Trust
Kate Moore describes the development of an interactive website on which staff can check the roster and communicate with each other
During redevelopment of the emergency department at the Royal Sussex County Hospital, Brighton, it was deemed vital that its internal communication system should be as effective as possible. An audit of staff perceptions of the existing communication system and a relevant literature review were undertaken, therefore, to inform a proposal for the development of a new online system. This article describes the development and implementation of the system.
Emergency Nurse. 22, 2,29-36. doi: 10.7748/en2014.04.22.2.29.e1251Correspondence
This article has been subject to double blind peer reviewConflict of interest
Received: 29 October 2013
Accepted: 07 April 2014