What can nurses learn from patient feedback in the ED?
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What can nurses learn from patient feedback in the ED?

Jessica Bradley Health journalist

Feedback on emergency department services can be used by nurses to improve patient-centred care, but it is also important to be aware of the possibility of experiencing compassion fatigue

Ever-increasing stresses placed on emergency departments (EDs) can make it hard for nurses to dedicate the time and attention to each patient that they might want – especially when winter pressures kick in.

Emergency Nurse. 32, 1, 16-17. doi: 10.7748/en.32.1.16.s7

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