This issue’s continuing professional development article (page 33) looks at how nurses can ensure the safety of patients and staff in overcrowded emergency department (ED) waiting rooms. Suzanne Robinson, lecturer in adult nursing and clinical skills, and simulation lead at the University of Plymouth, explores factors likely to contribute to communication breakdowns and confrontation.
Emergency Nurse. 32, 2, 5-5. doi: 10.7748/en.32.2.5.s1
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