Do emergency nurses have enough emotional intelligence?
Intended for healthcare professionals
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Do emergency nurses have enough emotional intelligence?

Estelle Codier Associate professor, University of Hawaii, Honolulu, Hawaii
David Codier Director of environmental services, Banner Desert Medical Center and Cardon Children’s Medical Center, Mesa, Arizona

Estelle Codier and David Codier ask if the abilities to identify, use, understand and manage emotions should be core competencies for emergency department staff

A significant body of research suggests there is a correlation between measured emotional intelligence (EI) abilities and performance in nursing. The four critical elements of EI, namely the abilities to identify emotions correctly in self and others, using emotions to support reasoning, understanding emotions and managing emotions, apply to emergency care settings and are important for safe patient care, teamwork, retention and burnout prevention. This article describes ‘emotional labour’ and the importance of EI abilities for emergency nurses, and suggests that such abilities should be considered core competencies for the profession.

Emergency Nurse. 23, 3, 26-29. doi: 10.7748/en.23.3.26.e1388


Peer review

This article has been subject to double-blind review and has been checked using antiplagiarism software

Conflict of interest

None declared

Received: 22 October 2014

Accepted: 19 May 2015

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