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Table of contents

03 February 2010 | Vol 16, Issue 9

Commercial break

Susan Aitkenhead


Workload and workforce planning: taking a national approach

Karen Lockhart, Irene Barkby, Mairi Kellagher

How support staff can be helped to challenge unacceptable practice

Alison Wells, Danielle Swain, Lynne Fieldhouse

Root cause analysis in clinical adverse events

Jeanne Mengis, Davide Nicolini

Web scan

Dignity and age

Ruth Williams

Mental capacity

Ruth Williams

Learning and development

Ruth Williams

Poverty statistics

Ruth Williams

Diabetes care

Ruth Williams


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