Trusts need to listen more closely
Alison Moore Freelance health journalist
Organisations that want a good CQC rating will soon have to make extra efforts to engage with staff. This is good news for nurses who want to see problems fixed or services improved
How many nurses would recognise their own organisation as well-led? Does what happens at board level filter down to wards and clinics – and do concerns and good practice examples filter back up? Are nurses enabled to make improvements – or are they pushed to one side?
Nursing Standard. 32, 7, 22-23. doi: 10.7748/ns.32.7.22.s23