Rudeness at work: Taking action while showing compassion
Intended for healthcare professionals
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Rudeness at work: Taking action while showing compassion

Catherine Turnbull Health journalist

Incivility towards colleagues can impair how well other staff perform and ultimately affect patient outcomes. We look at what nurses can do when they witness it

Civility and respect are about how we treat each other at work. In highly pressurised NHS systems, incivility and disrespect can become commonplace, according to NHS England.

Nursing Standard. 38, 7, 51-54. doi: 10.7748/ns.38.7.51.s21

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