A bit of banter can lift the spirits – and it’s not always annoying
Jane Bates Ophthalmic nurse, Hampshire
As nurses, we are taught to listen to patients. Being ever alert to the way they breathe, how they move and what they say becomes a habit. But you don’t always hear what you want to hear.
Nursing Standard. 32, 7, 31-31. doi: 10.7748/ns.32.7.31.s39