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How nurses are preparing for the revalidation process

08 April 2016

Emergency Nurse


As the profession’s new system of revalidation goes live, this article brings together the experiences of emergency nurses from revalidation pilot sites in England,...

At the touch of a button: collecting client feedback

26 March 2014

Learning Disability Practice


Aim To assess a simple and immediate feedback tool. Method Service users’ feedback was recorded using a simple push-button device. Results The cumulative results...

Recording patient stories as an aid to training and service improvement

28 December 2012

Nursing Management


This article looks at how recording patient experiences using digital technology has improved nursing training and problem solving as well as the patient experience.

Are you ready for revalidation?

08 February 2016

Emergency Nurse


The new system of Nursing and Midwifery Council revalidation comes into effect in April 2016, from which time all nurses and midwives will be required to demonstrate...

Understanding, responding and prioritising cancer patients’ experience feedback

10 October 2017

Cancer Nursing Practice

Evidence & practice

Hospitals receive a huge amount of patient feedback, but it does not automatically tell them how to improve services. University Hospitals Bristol NHS Foundation...

Using real time patient feedback to introduce safety changes

27 October 2011

Nursing Management


Holding regular safety briefings and debriefings has improved safety and the patient experience at one trust. The approach was piloted in an elective orthopaedic...

Improving patients’ and staff’s experiences of acute care

02 March 2015

Nursing Older People

Art & Science

The aim of this audit was to assess the effect of the Quality Mark programme on the quality of acute care received by older patients by comparing the experiences of...

How are we doing?

07 July 2009

Nursing Standard

General Article

Patient choice and feedback has become a significant policy driver for the NHS.

Phenomenology and participant feedback: convention or contention?

01 January 2010

Nurse Researcher


Steps to enhance the rigour of qualitative research are much debated in nursing research. Prolonged engagement in the field, maintaining a journal and member checks...

Evaluating the VERA framework for communication

09 September 2015

Nursing Standard

Art & Science

This article describes an evaluation of the use of the VERA (validation, emotion, reassurance, activity) framework for communication in a practice development unit...