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Telephone triage–identifying the demand (Part 1)

13 May 1998

Nursing Standard

Art & Science

This paper is the first of a two-part literature review which explores the role of telephone consultation within health care delivery and considers the demand for...

Telephone triage–how good are the decisions? (Part 2)

20 May 1998

Nursing Standard

Art & Science

This is the second part of a review of the literature about telephone triage and explores the accuracy and reliability of telephone assessment and advice. The...

Development of telephone advice in A&E: establishing the views of staff

15 February 1995

Nursing Standard

Clinical research accident and emergency

ABSTRACT Fifty-eight staff in an inner city accident and emergency department were issued a questionnaire seeking their views on A&E-based telephone advice services...

Primary care: nurse-led telephone triage and advice out-of-hours

12 August 1998

Nursing Standard

Art & Science

In this article the authors report on the evaluation of an out-of-hours telephone triage and advice service in general practice. A computer-based decision support...

Nurse practitioners: the role in A&E and primary care

15 January 1997

Nursing Standard

Art & Science

This article describes a recent evaluation of the work of nurse practitioners across a range of A&E departments and minor treatment centres in west London....

Telephone assessment and advice: a training programme

13 August 1997

Nursing Standard

Clinical

Although lack of documentation means that few departments are able to quantify their telephone workload, it is thought that in A&E departments, approximately 3 to 5...

Children’s home nursing: results of a national survey

01 October 2003

Paediatric Nursing

General

A questionnaire survey was undertaken to establish the characteristics of children’s home nursing teams in the UK that deal with acute and chronic cases, to assess...

03 April 2024 / Vol 39 issue 4

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