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Managing the needs of frequent attenders of urgent care services: a case management approach

21 April 2020

Emergency Nurse

Service evaluation

Background Frequent service users, frequent attenders and high intensity users comprise a small proportion of emergency department (ED) visits but have a significant...

Staff experiences of the nursing associate role in a community setting

10 July 2023

Nursing Standard

Workforce

The nursing associate role was introduced as a ‘bridge’ between healthcare assistants and nurses to support patient care. However, the role has involved many...