How working differently improved homeless people’s access to healthcare
Intended for healthcare professionals
Evidence & Practice Previous     Next

How working differently improved homeless people’s access to healthcare

Jane Morton Senior lecturer, Health, School of Health and Social Care, Staffordshire University, Stafford, England

This article considers how the Staffordshire health inclusion team used different approaches to improve homeless people’s access to healthcare. It examines how certain aspects of care previously created barriers, and how these barriers were addressed. Evidence from the analysis of data from emergency departments (EDs) and patient satisfaction surveys are discussed. Approaches to care are then considered to identify factors that had affected the care and subsequent reduction in presentations to the ED, as well as patients’ improved experiences.

Primary Health Care. 27, 8, 25-29. doi: 10.7748/phc.2017.e1289


Conflict of interest

None declared

Peer review

This article has been subject to external double-blind peer review and checked for plagiarism using automated software

Received: 07 March 2017

Accepted: 11 April 2017

Want to read more?

Already subscribed? Log in


Unlock full access to RCNi Plus today

Save over 50% on your first 3 months

Your subscription package includes:
  • Unlimited online access to all 10 RCNi Journals and their archives
  • Customisable dashboard featuring 200+ topics
  • RCNi Learning featuring 180+ RCN accredited learning modules
  • RCNi Portfolio to build evidence for revalidation
  • Personalised newsletters tailored to your interests
RCN student member? Try Nursing Standard Student

Alternatively, you can purchase access to this article for the next seven days. Buy now