A major London trust has standardised processes across many wards at key points of the day, such as morning handover – a move that is improving patient safety and making it easier for staff to go home on time

Think of the actions of the flight staff the last time you were on a plane. They will have made set announcements at set points in preparation for the flight, and taken up positions in the aisle to give a safety message with a life vest and a seatbelt. Every frequent flyer will know the drill, because staff follow the procedure for every flight.