Quality and the new NHS
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Quality and the new NHS

Brocklehurst Neil Regional Development Nurse, NHS Executive West Midlands, DoH, Birmingham, School of Health Sciences, University of Birmingham
Walshe Kieran Senior Research Fellow, Health Services Management Centre, University of Birmingham

In this article, the authors explore the concept of quality in health care and examine in detail some of the methods currently being used to assess and improve it.

Nursing Standard. 13, 51, 46-53. doi: 10.7748/ns1999.

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