Measuring quality in nursing and midwifery practice
William Gage Lead nurse for practice development and innovation, Imperial College Healthcare NHS Trust, London
Sally Heywood Associate director of nursing, Imperial College Healthcare NHS Trust, London
Christine Norton Professor of clinical nursing and innovation, Imperial College Healthcare NHS Trust, London, and Buckinghamshire New University
The background to and content of the recent policy initiatives influencing the quality agenda in the NHS in England are analysed in this article, focusing on the theoretical conceptualisation of the term quality. The authors share their experience of developing and implementing a nursing and midwifery quality improvement framework at Imperial College Healthcare NHS Trust, London, as an innovative method of supporting quality assurance by using a service improvement method. The successes and challenges of the project are discussed, and areas where the framework can be developed further to support sustainable improvements in quality are identified.
Nursing Standard. 26, 45, 35-40. doi: 10.7748/ns2012.07.26.45.35.c9208Correspondence
This article has been subject to double blind peer review