A staff development programme based on an American model is helping to deliver better care and outcomes for patients
Getting grassroots staff involved in quality improvement brings benefits for patients and helps the workforce feel they are delivering the best services. That is the experience of Wrightington, Wigan and Leigh NHS Foundation Trust (WWL), which has trained 380 staff as quality champions, who lead on and implement improvement schemes across its hospitals.
Nursing Standard. 32, 12, 22-24. doi: 10.7748/ns.32.12.22.s18
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