We harnessed all our skills to improve patient experience
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We harnessed all our skills to improve patient experience

Jennifer Trueland Health journalist

The One Step at a Time initiative, developed as a result of a nurse’s own cancer diagnosis and treatment, offers support anchored in accessible information produced with input from patients as well as professionals

Just a week after getting a new job as primary care nurse facilitator at charity Macmillan Cancer Support, Emma Harnett was herself diagnosed with cancer. Despite years of experience as a practice nurse – and her new role improving and shaping cancer services – she felt completely unprepared.

Nursing Standard. 37, 11, 28-29. doi: 10.7748/ns.37.11.28.s15

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