Handling difficult or aggressive patients: tips and advice
Intended for healthcare professionals
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Handling difficult or aggressive patients: tips and advice

Erin Dean Health journalist

Nurses are all too familiar with a whole spectrum of hostile behaviour – so why do patients lash out and what do you do if you’ve been attacked?

Dealing with ‘challenging’ patients, who display aggression, use offensive language and other abusive behaviours, is an uncomfortable but familiar aspect of many nurses’ working lives.

Nursing Standard. 38, 2, 8-10. doi: 10.7748/ns.38.2.8.s5

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