What you say and what patients think you mean can vary. The last in our three-part series explains how to avoid misunderstandings
Among the arts of verbal communication is expressing yourself in such a way that people don’t have to guess what you mean. For example, you may know that a ‘positive test result’ isn’t always a good thing, but do your patients?
Nursing Standard. 32, 25, 37-38. doi: 10.7748/ns.32.25.37.s31
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