Development of a language identification tool
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Development of a language identification tool

Charlotte Davies Registered nurse, Spire Harpenden Hospital, Hertfordshire (at the time of writing was nursing student, University of Bedfordshire, Luton).
Frank Milligan Senior lecturer in patient safety, Department of Clinical Education and Leadership, University of Bedfordshire, Luton.

Service improvement is an important aspect of healthcare practice. Practitioners need to identify improvements in processes to free up time and resources for patient care. The obligation to do this falls to all staff, from students to chief executives. The project described in this article was led by a nursing student at the University of Bedfordshire, Luton, as part of the final-year assessment requirement of the pre-registration nursing degree programme. The project involved the development of a language identification tool to address communication barriers in the emergency department.

Nursing Standard. 27, 35, 35-39. doi: 10.7748/ns2013.


Peer review

This article has been subject to double blind peer review

Accepted: 25 January 2013