Developing the role of the healthcare assistant
Intended for healthcare professionals
Art & Science Previous     Next

Developing the role of the healthcare assistant

Helen Hancock Post-doctoral research fellow, Centre for Integrated Health Care Research, School for Health, Durham University
Steven Campbell Head of research and development, and head of nursing research and development, Sunderland Royal Hospital, Sunderland, Nursing practice, Northumbria University, Newcastle upon Tyne

Aim Two studies are described in this article. The first evaluated the preparedness of healthcare assistants (HCAs) to develop a new role and attend an HCA development programme. The second examined the impact of one NHS trust’s HCA development programme on the role of the HCA, on other members of the multidisciplinary team and on patients.

Method The research methodology was qualitative and inductive, using a naturalistic approach in both studies, and a 360 degree model of assessment and feedback in study two. For both studies, the data were analysed following the principles of thematic analysis.

Findings Eight out of 12 HCAs in study one were prepared to attend the programme and to develop their role. Study two indicated a positive but restricted impact of the HCA development programme on the HCAs’ role, that of other healthcare professionals and on patient care.

Conclusion The findings have implications for role development in the NHS and for the development of programmes that aim to address these changes. The HCA development programme has been reviewed and extended, and strategies to promote and support role development in the clinical setting have been introduced in the trust where the research was conducted.

Nursing Standard. 20, 49, 35-41. doi: 10.7748/ns2006.08.20.49.35.c4482

Correspondence

helen.hancock@durham.ac.uk

Peer review

This article has been subject to double blind peer review

Want to read more?

RCNi-Plus
Already have access? Log in

or

3-month trial offer for £5.25/month

Subscribe today and save 50% on your first three months
RCNi Plus users have full access to the following benefits:
  • Unlimited access to all 10 RCNi Journals
  • RCNi Learning featuring over 175 modules to easily earn CPD time
  • NMC-compliant RCNi Revalidation Portfolio to stay on track with your progress
  • Personalised newsletters tailored to your interests
  • A customisable dashboard with over 200 topics
Subscribe

Alternatively, you can purchase access to this article for the next seven days. Buy now


Are you a student? Our student subscription has content especially for you.
Find out more